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General Manager - Tillsonburg

Harvest Crossing - Tillsonburg

GENERAL MANAGER (Full Time) – Tillsonburg

Candidates are invited to apply for the Full Time General Manager position at Harvest Crossing a retirement community, located in Tillsonburg, ON. The General Manager will work in collaboration with an interdisciplinary team to provide services to the residents and represent the Home in the community.

By joining Esprit, you are contributing to a community of neighbours who quickly become friends.  Your genuine positive attitude will contribute to our inviting atmosphere.

You present as polished and professional and demonstrate the essential values of leadership, patience, and compassion.  You genuinely want to support our residents as they enjoy our full range of services within our well-equipped community. Most importantly, by joining Esprit, you will help people live better!

As a The General Manager your typical day will involve the following;

  • Administer, coordinate, and direct all activities of the residence, including the management of human, physical and financial resources ensuring effectiveness of operational activities.
  • Develop, implement, and update operational policies and procedures for all departments of the residence to ensure a high level of care for residents and an effective and satisfying operating environment for employees.
  • Maintain confidentiality and accurate financial, personnel and resident data. Complete financial analysis and related reports in a timely manner.
  • Develop long range plans for the residence in conjunction with the needs of the residents, the staff, as well as the area in which the residence is located and health care planning agencies.
  • Ensure the provision of high-quality care for residents and resident satisfaction.
  • Develop, maintain, and foster a positive community partnership with health and service providers to promote the Residence as a part of the community.
  • Provide leadership and motivation to the staff for the achievement of the residence’s objectives.
  • Manage residence in accordance with legislative requirements.
  • Partner with community ensuring compliance with Occupational Health and Safety requirements and promotion of Risk Management programs and/or policies; adherence to safety rules and regulations.
  • Promptly attend to any concerns of residents and/or family members in a satisfactory manor ensuring implementation of action plans and avoiding reoccurrences.
  • Be knowledgeable of and practise residence’s emergency fire and safety program
  • Perform all other job duties as assigned.
  • Refer and adhere to all policies and procedures as they are in effect.

To match our Qualifications, you will possess

  • Certificate in Health Care/Hospitality/Senior Living Organization and Management or equivalent knowledge with relevant experience.
  • Previous managerial experience in a retirement home or long-term care home setting is an asset.
  • Good Public Relations Skills- Demonstrated understanding of/empathy for the needs of seniors.
  • Ability to relate to all levels of staff, the residents, and their families with a high degree of patience, tolerance, and confidentiality.
  • Initiative, good judgement and leadership abilities, supervisory capabilities.
  • Good communication skills; both oral and written
  • Ability to develop and implement budgetary guidelines for all departments.
  • Working knowledge of the following legislation:
    • Retirement Homes Act/Personal Care Home Act
    • Residential Tenancies Act
    • Employment Standards Act
    • Labour Relations Act
    • Occupational Health and Safety Act
    • Workers’ Compensation Act
    • Coroner’s Act
    • Regulated Health Professions Act

To find out more about Esprit Lifestyle Communities please check out our website, Linkedin page and Instagram account:



CLOSING DATE: February 4th, 2022

*In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Esprit’s Policies on Accommodation, a request for accommodation will be accepted as part of Esprit’s hiring process.*

Interested? We'd love to hear from you

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